Interesting. I spent the past three years analyzing telcom customer data in support of marketing and CRM. I spent 23 years analyzing consumer research data.
Thank you Michael. Yes it is quite a rare thing. That reminds me of a good Cardinal joke, probably too dirty for the site! LOL. Anyhow, it is great to be networking with you. I hope to read and learn more of your expertise.
A proven business leader with a visionary and pragmatic understanding of the factors that influence the success or failure of customer experience. Demonstrated track record in providing a skilled approach to structure and manage organization, operations, communications, and process. Understands today’s common strategic planning and management gaps – critical synchronous, continuous, and measurable management of customer experience. Consistently elevates the capabilities of the consultation team. Able to guide change in many industries; owns a successful history weighted in financial and retail sectors. Noted for exceptional leadership and analytical skills; effective verbal and written communication skills, contributing to an ability to build and manage matrixed teams that develop business solutions to improve results.
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I am stopping by to network and invite you to connect.
Catherine
Jeff
I see that you are from Flagstaff. I live here in Phoenix. Welcome to this great discussion-based site.
Jeff